Privacy Policy
Last updated: May 4, 2026.
BuildAxis (“BuildAxis”, “we”, “us”, or “our”) is committed to protecting your privacy and maintaining your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, software platform, mobile applications, and related services (collectively, the “Services”).
By accessing or using BuildAxis, you agree to this Privacy Policy.
1. Scope and Applicability
This Privacy Policy applies to:
• Users of the BuildAxis platform (including companies, project teams, and individuals)
• Visitors to our website
• Individuals who interact with us in connection with our Services
This Policy applies to information collected both online and offline where we act as a data controller.
2. Information We Collect
We may collect the following types of information:
a) Information You Provide
• Name, email address, phone number
• Company name, role, and job title
• Account credentials
• Project-related data (e.g., jobs, sites, project structures)Uploaded content
• Comments, notes, and collaboration data
b) Automatically Collected Information1. IP address
• Device and browser information
• Usage data (pages visited, actions taken, timestamps)
• Log files and audit trails
• Performance and diagnostic data
c) Information from Third Parties
• We may receive information from:
• Integration partners
• Analytics providers
• Cloud storage and infrastructure providers
• AI service providers (for automation and assistance features)
3. How We Use Information
We may collect the following types of information:
• Provide and operate the BuildAxis platform
• Manage projects and workflows across modules (RFI, Defects, Claims, SWMS, etc.)
• Enable collaboration between users and teams
• Store and manage documents, drawings, and records
• Maintain audit trails and activity history
• Provide AI-assisted features (e.g., auto-fill, summaries, suggestions)
• Improve platform functionality, UX, and performance
• Communicate with users (service updates, notifications, support)
• Ensure security, prevent fraud, and protect against unauthorized access
• Comply with legal obligations
4. How We Share Information
We may share information in the following situations:We may collect the following types of information:
• Service Porivders: With third-party vendors that help operate the platform (hosting, storage, analytics, email delivery, AI processing, support tools)
• Within Organizations: With users within the same company or project workspace
• Legal Requirements: If required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell personal information.
5. Communications
We may send:
• Transactional communications (account updates, system notifications) – these cannot be opted out of
• Product updates or marketing communications – you may opt out at any time
6. Data Retention
We retain information:
• As long as necessary to provide the Services
• To maintain project records and audit logs
• To comply with legal and contractual obligations
• To resolve disputes and enforce agreements
When no longer needed, data may be deleted or anonymized.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Keep users logged in
• Remember preferences
• Analyze platform usage
• Improve performance and security
You can control cookies through your browser settings.
8. Third-Party Services
BuildAxis may contain links or integrations with third-party services. We are not responsible for their privacy practices, and we encourage you to review their policies.
9. International Data Transfers
Your information may be processed in countries where our servers or service providers are located. We take appropriate measures to protect your data in accordance with applicable laws.
10. Your Rights
Depending on your location, you may have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
To exercise your rights, contact us using the details below.
11. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
12. Children’s Privacy
BuildAxis is not intended for children under 13, and we do not knowingly collect data from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date.
Continued use of the Services means you accept the updated Policy.system is completely secure, and we cannot guarantee absolute security.
14. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
Email: info@buildaxis.com
Company: BuildAxis